Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("you," "your," or "Customer") and WebPeek ("we," "our," or "us") governing your access to and use of the WebPeek API service ("Service"), including our website, API endpoints, documentation, and related services.

By accessing or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not access or use the Service.

We reserve the right to modify these Terms at any time. We will notify you of material changes by email or through the Service. Your continued use after such changes constitutes acceptance of the modified Terms.

1.1 Definitions

For purposes of these Terms, the following definitions apply:

• "API" means any WebPeek application programming interface and related documentation and SDKs
• "Output" means data returned by the API
• "Customer Data" means URLs, parameters, and other inputs you submit to the Service
• "Aggregated Data" means data derived from Customer Data and usage that does not identify you or any individual
• "Confidential Information" means non-public information disclosed by a party

2. Service Description

WebPeek provides a unified REST API that enables you to extract structured data and insights from publicly accessible websites, including:

• Metadata extraction: Retrieve page titles, descriptions, Open Graph data, favicons, and other metadata
• SEO audits: Analyze pages for missing tags, accessibility issues, and SEO best practices
• Website snapshots: Capture screenshots and visual representations of web pages
• Performance data: Measure page load times and performance metrics
• Additional endpoints: As described in our API documentation

The Service is provided on a subscription basis with usage limits based on your selected plan tier.

2.1 API Caching

To improve performance, we may cache transient copies of web resources and Output. Transient caches are purged per our retention policies and are used solely to provide the Service to you and other customers.

Customers may disable caching for a request by sending the header X-WebPeek-Cache: off (may increase latency and costs).

2.2 Beta and Trial Features

We may label certain features as alpha, beta, preview, or trial. These features are provided "as is," may change or be discontinued at any time, and are excluded from any service level agreements (SLAs) or support commitments unless otherwise specified.

3. Account Registration & Eligibility

3.1 Eligibility & Business Use

You must be at least 18 years old (or 16 in the EU/EEA with parental consent) to use the Service. By registering, you represent that you meet these age requirements and have the authority to enter into this agreement.

Business Use Only. The Service is intended for business and professional use, not for consumers acting outside their trade, business, or profession. If you register on behalf of an organization, you represent that you have authority to bind that organization, and "Customer" refers to that entity.

3.2 Account Security

You are responsible for:

• Maintaining the confidentiality of your API keys and account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized access or security breach
• Providing accurate, current, and complete information during registration
• Promptly rotating API keys believed to be compromised
• Implementing reasonable access controls (e.g., storing API keys server-side, using key rotation, restricting access to authorized personnel)

You may not share your account or API keys with third parties. Each account is for use by a single entity or organization.

3.3 Account Suspension & Termination

We reserve the right to suspend or terminate your account if you violate these Terms, engage in fraudulent activity, or use the Service in a manner that harms us or other users. You may terminate your account at any time through your dashboard or by contacting hello@webpeek.dev.

Termination for Convenience. We may terminate the Service or your subscription for convenience with 30 days' prior notice. If we terminate for convenience, we'll refund any prepaid, unused fees pro-rata.

3.4 Effect of Termination & Data Export

Upon termination or expiration of your account, your access to the Service ceases immediately. Upon request within 30 days of termination, WebPeek will make your remaining Output and account data available for export. We'll delete active copies within 30 days and remove from backups within 90 days, subject to legal retention requirements.

3.5 Security Suspension

WebPeek may immediately suspend access to the Service if WebPeek reasonably believes Customer's use (a) poses a security risk, (b) may adversely impact the Service or other customers, or (c) may subject WebPeek to liability. WebPeek will limit the suspension to the affected portion and restore access promptly once the issue is resolved.

4. Acceptable Use Policy

4.1 Permitted Uses

You may use the Service to:

• Access publicly available web pages and extract metadata, SEO data, or screenshots
• Build applications, dashboards, or tools that integrate with our API
• Analyze websites for SEO, performance, or content purposes
• Create link previews, content enrichment, or website monitoring solutions

4.2 Prohibited Uses

You may NOT use the Service to:

• Access restricted content: Attempt to access content behind logins, paywalls, password protection, or authentication barriers
• Violate third-party rights: Scrape or extract content in violation of website terms of service, robots.txt directives (unless you override with legal authorization), or intellectual property rights
• Illegal activities: Use the Service for any unlawful purpose or in violation of applicable laws
• Abuse or harm: Conduct denial-of-service attacks, attempt to bypass rate limits, or use the Service to harm other users or websites
• Reverse engineering: Reverse engineer, decompile, or attempt to extract source code from our API or infrastructure
• Reselling: Resell, redistribute, or provide access to the Service without our written permission
• Privacy violations: Collect personal information from websites without proper consent, legal basis, or where you lack a lawful basis under applicable data-protection laws
• Spam or phishing: Use the Service to facilitate spam, phishing, malware distribution, or fraudulent activities

4.3 Compliance with Third-Party Terms

You are solely responsible for ensuring your use of the Service complies with the terms of service, robots.txt directives, and acceptable use policies of any websites you access through our API. While we respect robots.txt by default, overriding this behavior is your responsibility and risk.

4.4 Automated Access

Customer is solely responsible for compliance with target-site terms (including robots.txt), and for obtaining any required permissions. Customer will not attempt to circumvent technical measures intended to restrict access. Overriding robots.txt or other access controls is solely your decision and responsibility; you must have a lawful basis and any required permissions. You acknowledge that overriding robots.txt or similar controls may expose you to claims from third parties; WebPeek has no obligation to disable technical safeguards some sites employ.

4.5 No High-Risk or Regulated Use

The Service is not designed for environments requiring fail-safe performance (e.g., medical devices, aviation, emergency services, nuclear facilities, or life support systems). You will not use the Service where failure could lead to death, personal injury, or severe environmental damage.

No Regulated Data. The Service is not designed for processing regulated data (e.g., payment card data subject to PCI DSS, protected health information under HIPAA, or special-category data under GDPR). Do not submit such data to the Service.

5. Usage Limits & Rate Limiting

Your use of the Service is subject to the following limits:

• Credit quotas: Each subscription tier includes a monthly credit limit (e.g., 100 for Free, 1,000 for Starter, 10,000 for Pro, 100,000 for Scale)
• Rate limits: API requests are rate-limited to prevent abuse and ensure fair usage. Rate limits vary by plan (5/min for Free, 20/min for Starter, 100/min for Pro, 500/min for Scale)
• Unified credit pool: All API endpoints share a unified credit pool based on your subscription
• Overages: Exceeding your plan limits may result in additional charges, throttling, or temporary suspension

Current usage, limits, and billing information are available in your account dashboard.

5.1 Usage Transparency

We expose usage and rate-limit information via response headers where practical (e.g., x-ratelimit-remaining). These values are informational and may vary if abuse is detected or system conditions change.

6. Pricing & Payment Terms

6.1 Subscription Plans, Pricing & Currency

We offer multiple subscription tiers (Free, Starter, Pro, Scale) with different pricing and credit limits. Plans are available on monthly or annual billing cycles. Annual plans offer a 17% discount. Current pricing is available at our website.

Currency. Prices are shown and billed in USD (unless stated otherwise at checkout). Displayed prices exclude taxes.

Pricing Changes. We'll provide 30 days' notice for list-price changes to renewing terms. Changes take effect on your next renewal unless you upgrade or downgrade earlier.

6.2 Billing & Auto-Renewal

Paid plans are billed monthly or annually in advance. By subscribing, you authorize us (or our payment processor, Stripe/Lemon Squeezy) to charge your payment method on a recurring basis. Subscriptions automatically renew for the same term unless canceled before the end of your current billing period.

Trials & Promotions. If you sign up for a free trial, you will be charged at the standard rate at the end of the trial period unless you cancel before it ends. Any promotional pricing applies only for the stated promotional term and reverts to standard pricing upon renewal.

6.3 Overages & Plan Changes

We will notify you when you approach or exceed plan limits. If Customer exceeds plan limits, WebPeek may (a) throttle or temporarily suspend access, or (b) bill overages at the then-current rates. Upgrades take effect immediately and are prorated for the remainder of your billing period. Downgrades take effect at the start of your next billing term.

6.4 Late Payment

Unpaid amounts may accrue interest at 1.5% per month (or the maximum rate permitted by law, whichever is lower) and may result in suspension or termination of your account after prior notice.

6.5 Refunds & Cancellation

You may cancel your subscription at any time. Cancellations take effect at the end of your current billing period. Except where required by law, all fees are non-refundable, including for partial periods or unused credits.

6.6 Taxes

Prices exclude applicable taxes (VAT, sales tax, etc.). You are responsible for all taxes associated with your purchase, except for taxes based on our income.

6.7 Billing Disputes

You must notify WebPeek of good-faith billing disputes within 30 days of the charge. Charges not disputed within this period are deemed accepted.

7. Intellectual Property Rights

7.1 Our Rights

The Service, including all software, APIs, documentation, logos, and trademarks, is owned by WebPeek and protected by copyright, trademark, and other intellectual property laws. These Terms do not grant you any ownership rights to the Service.

7.2 Output Ownership

As between the parties, Customer owns the Output generated from Customer's use of the Service. Customer grants WebPeek a non-exclusive license to use Customer Data and Output solely to provide, support, and improve the Service.

7.3 No Model Training & Aggregated Data

WebPeek does not use Customer Data or Output to train generalized AI models or machine learning systems.

Aggregated Data. WebPeek may generate and own Aggregated Data derived from Customer's use of the Service for analytics and service improvements, provided such data does not identify Customer or any individual.

7.4 Third-Party Content

Data extracted from third-party websites (metadata, screenshots, etc.) may be subject to the intellectual property rights of those website owners. You are responsible for ensuring your use of such data complies with applicable laws and third-party rights.

7.5 Feedback

If Customer provides feedback, suggestions, or ideas about the Service, WebPeek may use them without restriction and without any obligation to Customer.

7.6 Publicity

With Customer's prior written consent (email is sufficient), WebPeek may use Customer's name and logo in customer lists, case studies, and marketing materials.

7.7 Open-Source Components

The Service may include open-source software components governed by their own licenses. To the extent of any conflict between these Terms and such licenses, those open-source licenses control your use of the relevant components.

8. Data Processing & Privacy

Our collection, use, and protection of your personal data is governed by our Privacy Policy, which is incorporated into these Terms by reference.

For customers subject to GDPR or similar data protection laws, WebPeek acts as a data processor for customer-submitted URLs and website content, and as a data controller for account and billing information.

You represent that you have all necessary rights and consents to submit URLs and data to our Service and that such submission complies with applicable privacy and data protection laws.

8.1 Data Processing Addendum

Where WebPeek acts as a processor, the Data Processing Addendum (including Standard Contractual Clauses and UK Addendum where applicable) available at hello@webpeek.dev is incorporated by reference and will apply upon Customer's execution (including click-accept) or as otherwise agreed in writing.

Subprocessors. A current list of subprocessors (purpose and region) is available at /legal/subprocessors. WebPeek will provide 30 days' notice via email or dashboard before adding or replacing a subprocessor where legally required.

Customer Compliance. Customer represents and warrants that it has all necessary rights and a lawful basis to submit Customer Data and to use the Output as contemplated herein.

9. Confidentiality

Each party will (a) use the other party's Confidential Information only to perform under these Terms; (b) protect it using reasonable measures no less protective than those used for its own confidential information; and (c) not disclose it to third parties except to affiliates, employees, and subprocessors bound by confidentiality obligations. This obligation does not apply to information that is (i) publicly available through no breach of these Terms, (ii) independently developed without use of Confidential Information, (iii) rightfully obtained from a third party, or (iv) required to be disclosed by law (with prompt notice to the disclosing party where legally permitted).

9.1 Third-Party Requests for Customer Data

If a third party (including a governmental authority) requests access to Customer Data, we will notify you promptly (unless legally prohibited), and will reject or redirect such request to you where feasible.

Duration. Each party's confidentiality obligations apply during the Term and for 5 years after termination; trade secrets are protected for as long as they remain trade secrets.

10. Service Availability & Support

10.1 Target Availability

For paid tiers, we target 99.9% monthly uptime excluding scheduled maintenance (notified at least 24 hours in advance) and force majeure events.

Service Credits are Sole Remedy. Any service credits described in our SLA available at /legal/sla are your exclusive remedy for availability issues. We may offer service credits at our discretion.

10.2 Maintenance & Updates

We may perform scheduled maintenance with advance notice or emergency maintenance without notice. We reserve the right to modify, update, or discontinue features of the Service at any time.

10.3 API Changes & Versioning

We may modify or deprecate API versions. For breaking changes, we will provide at least 90 days' notice and maintain the prior version during the notice period. Notwithstanding the foregoing, we may shorten or bypass the notice period for changes required by security issues, third-party terms, or legal compliance. Minor updates and bug fixes may be deployed without notice.

10.4 Support

Support levels vary by plan tier. Free plans receive community support, Starter plans receive email support (48-hour response time), and Pro/Scale plans receive priority support (24-hour response time). Contact us at hello@webpeek.dev for assistance.

10.5 Security Reporting & Safe Harbor

Suspected security vulnerabilities may be reported to security@webpeek.dev. You agree not to publicly disclose a vulnerability until we have confirmed and addressed it, or 90 days have elapsed, whichever comes first.

Good-Faith Safe Harbor. We operate a good-faith vulnerability disclosure safe harbor. If you comply with our reporting guidelines and conduct security research without exploitation, privacy invasion, or service disruption, we will not pursue legal action against you for such research.

Testing Scope. Testing must avoid accessing customer data, denial-of-service attacks, spam, social engineering, and physical or cloud-provider infrastructure attacks. Only test accounts and assets you control.

11. Disclaimers & Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR ACCURACY.

WE DO NOT WARRANT THAT:

• The Service will be uninterrupted, secure, or error-free
• Data extracted from third-party websites will be accurate, complete, or up-to-date
• The Service will meet your specific requirements or expectations
• Defects or errors will be corrected in any particular timeframe

You acknowledge that third-party websites may change their structure, content, or terms at any time, which may affect the Service's ability to extract data.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WEBPEEK SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM, OR $100 USD, WHICHEVER IS GREATER.

Carve-outs. Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any liability that cannot be limited under applicable law. The limitations and exclusions in this Section apply to the maximum extent permitted by law. For clarity, the limitations in this Section do not apply to liability arising from (a) breach of Section 9 (Confidentiality), (b) WebPeek's obligations under Section 13.1 (IP Indemnity), or (c) willful misconduct.

Some jurisdictions do not allow the exclusion or limitation of certain warranties or damages, so some of the above limitations may not apply to you.

13. Indemnification

13.1 IP Indemnity by WebPeek

WebPeek will defend Customer against third-party claims alleging that the Service, when used as permitted under these Terms, directly infringes such third party's intellectual-property rights, and will pay final damages and reasonable costs awarded by a court or agreed in settlement. WebPeek's obligations do not apply to claims arising from (a) Customer Data or Output; (b) combinations with products, services, data, or processes not provided by WebPeek; (c) use after WebPeek notifies Customer to stop due to a claim; or (d) use in violation of these Terms. If a claim arises, WebPeek may (i) modify the Service, (ii) replace it with functionally equivalent services, or (iii) terminate the impacted feature and refund prepaid, unused fees pro-rata. This Section states Customer's sole and exclusive remedy for IP infringement of the Service.

13.2 Customer Indemnity

You agree to indemnify, defend, and hold harmless WebPeek, its affiliates, officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any third-party rights, including intellectual property or privacy rights; or (d) your violation of any applicable laws or regulations.

14. Intellectual Property Complaints

WebPeek's designated copyright agent can be reached at legal@webpeek.dev (subject: "DMCA Notice — WebPeek").

We respect intellectual property rights. Send infringement notices to legal@webpeek.dev with: (a) your signature (electronic or physical); (b) identification of the work claimed to be infringed; (c) identification of the allegedly infringing material and its URL or location; (d) your contact information; (e) a good-faith statement that use is not authorized; and (f) a statement of accuracy and ownership under penalty of perjury.

Counter-Notices. If your content was removed, you may submit a counter-notice including: (i) your signature; (ii) identification of the removed material and its prior location; (iii) a good-faith statement of mistake or misidentification under penalty of perjury; (iv) your name, address, and phone number; and (v) consent to jurisdiction of the courts in Bucharest, Romania.

We may remove or disable access to allegedly infringing material in our discretion and may terminate accounts of repeat infringers.

15. Dispute Resolution & Governing Law

15.1 Governing Law, Language & Venue

These Terms are governed by the laws of Romania, excluding its conflict-of-laws rules. The exclusive venue for disputes is the courts located in Bucharest, Romania, unless arbitration applies or otherwise required by law.

Governing Language. These Terms are drafted in English. Any translations are provided for convenience only; the English version controls in the event of any conflict or ambiguity.

15.2 Dispute Resolution

Any disputes arising from these Terms or your use of the Service shall first be addressed through good-faith negotiation. If a resolution cannot be reached within 30 days, disputes shall be resolved through binding arbitration or in the courts specified above, as applicable.

15.3 Class Action Waiver

You agree to resolve disputes with us on an individual basis and waive any right to participate in class actions or class arbitrations, except where prohibited by law.

16. Export Compliance & Sanctions

You agree to comply with all applicable export and import control laws and regulations, including those of the United States, the European Union, the United Kingdom, and Romania. You may not use the Service if you are located in, or a national of, any country subject to a government embargo or designated as a "terrorist supporting" country, or if you are on any government list of prohibited or restricted parties.

Customer represents that it is not a Sanctioned Person (as defined by applicable U.S., EU, or UK sanctions regimes), and will not permit access to the Service from embargoed jurisdictions or by prohibited parties.

17. Miscellaneous

17.1 Entire Agreement & Order of Precedence

These Terms, together with our Privacy Policy and any additional agreements (e.g., DPA), constitute the entire agreement between you and WebPeek regarding the Service. If there is any conflict between these Terms and an order form, DPA, or SLA, the following order controls: (1) order form (if any), (2) DPA, (3) SLA, then (4) these Terms.

17.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

17.3 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

17.4 Assignment

You may not assign or transfer these Terms or your account without our prior written consent. We may assign these Terms to any affiliate or successor without restriction.

17.5 Force Majeure

We shall not be liable for any failure or delay in performance due to events beyond our reasonable control, including acts of God, natural disasters, war, terrorism, labor disputes, internet service failures, cloud provider or CDN outages, and changes in third-party site structures or anti-bot measures.

17.6 Notices & Electronic Communications

We may provide notices via email to your account address or via the dashboard. Legal notices to WebPeek must be sent to legal@webpeek.dev or by mail to: WebPeek, Bucharest, Romania (full address available upon request). Notices are deemed given when received (for email) or 5 business days after mailing (for postal mail).

You consent to receive all communications electronically.

17.7 Independent Contractors

The parties are independent contractors. Neither party has authority to bind the other. We may use subcontractors (including subprocessors for data processing) and remain responsible for their performance under these Terms.

17.8 Equitable Relief

Breach or threatened breach of Sections 7 (Intellectual Property Rights) or 9 (Confidentiality) may cause irreparable harm for which monetary damages are inadequate. The non-breaching party may seek injunctive or other equitable relief without posting a bond.

17.9 Survival

Sections relating to fees, intellectual property, confidentiality, data processing and privacy, disclaimers, limitation of liability, indemnification, dispute resolution and governing law, and this survival clause will survive termination or expiration of these Terms.

18. Contact Information

If you have questions about these Terms or the Service, please contact us: